Account Management
Delete your HOAshare account
We're sorry to see you go. Please read through the following information carefully before submitting your deletion request.
This action is permanent and irreversible. Once your account is deleted, we cannot recover your data.
How to request account deletion
- 01
Review what you will lose
Deleting your account is permanent. Your personal profile, login access, and preferences will be removed. Community records, documents, and financial history are retained as they belong to the HOA.
- 02
Send a deletion request
Email us at support@hoashare.com with the subject line Delete Account - [your email address]. Include your registered email so we can verify your identity.
- 03
Verification & confirmation
Our team will verify your identity and send a confirmation email within 1–2 business days before proceeding.
- 04
Account deleted
Once confirmed, your personal account and credentials will be permanently deleted within 3–5 business days.
Processing time: Deletion requests are completed within 3–5 business days after identity verification.
What will be deleted
Personal profile
Your name, email address, and contact information.
Login & credentials
Your account login access will be permanently removed.
Notification preferences
All personal settings and communication preferences.
Payment methods
Saved cards and bank accounts linked to your account.
Retained (not deleted)
- Payment & transaction records (regulatory compliance)
- Uploaded documents (shared community property)
- Violation & work order history (HOA records)
- Community posts & announcements
Have questions?
Our support team is happy to help with any concerns before you delete your account.
Contact SupportChanged your mind? Go back to HOAshare